Compare Peak Performance IT Support Plans

BASIC

Guaranteed Response (1 hr)
On-Site Support
Telephone Support
Remote Support
Monitoring of Network Elements
Monitoring of Network Services
Monitoring of Website
Logging Alerts and Alarms
Checking of backup jobs daily

ADVANCED

Guaranteed Response (30 Min)
On-Site Support
Telephone Support
Remote Support
Monitoring of Network Elements
Monitoring of Network Services
Monitoring of Website
Logging Alerts and Alarms
Checking of backup jobs daily
Backup Remediation
Emerging Technologies
Best Practices
Industry Trends
IT Recommendations
Service Packs & Patches
Logistical Coordination & Point of Contact
On-site assistance
Track licenses and subscriptions
Inform you of renewal notices

ULTIMATE

Guaranteed Response (30 Min)
On-Site Support
Telephone Support
Remote Support
Monitoring of Network Elements
Monitoring of Network Services
Monitoring of Website
Logging Alerts and Alarms
Checking of backup jobs daily
Backup Remediation
Emerging Technologies
Best Practices
Industry Trends
IT Recommendations
Service Packs & Patches
Logistical Coordination & Point of Contact
On-site assistance
Track licenses and subscriptions
Inform you of renewal notices
Monitor Domain Renewals
Securely Manage DNS settings
Monthly reports
Detailed reports
IT Assessment & Consultation
Catalog of Network Components
Annual Cost Control Reviews