IT MANAGEMENT WITH VISION 

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Job Opportunities

Do you want to wake up every day excited about going to work because you know that your work has real purpose and improves the quality of your client’s and teammate’s lives?

Do you want to work in a place where everyone shares your values?

Do you want to be part of a team that is supportive, inclusive, and cares about you?

Do you seek a career where your skills are fully utilized and appreciated?

Do you want your workday to fly by?

If you said yes, then Alpine Business Systems, a Microsoft Certified Partner and technology consulting leader for 31 years, may be the place for you.  We care deeply about our employees and help them achieve a healthy work/family life balance. We are growing and seeking a few good people that share our values and want to grow with us.

Your benefits will include:

  • Employer paid health care for the employee including 50% match for deductibles
  • Retirement Plan which includes 401K and Roth
  • Employer paid life insurance
  • Employer paid Long Term Disability
  • Employer paid vision insurance
  • Flexible Spending Accounts for both medical and dependent care
  • Generous Paid Time Off Policy

 All positions require you to have a pleasant personality, positive attitude, and excellent communication skills. And these are our values that you must share:

  • Respect Everyone
  • Keep all your commitments
  • Always leave things better than you found them
  • Always tell the truth

Current Job Opportunities

IT Support Desk and Customer Care Representative

You will be our customers’ first responder:  answering calls and emails for support and coordinating the activities of our consultants who provide World Class, Award Winning IT Consulting and Support.

You will:

  • Respond to calls and emails for support from clients
  • Gather all the pertinent information regarding their needs
  • Enter the request into our ticketing system
  • Work with other team members to assign the ticket to the appropriate consultant
  • Work with clients to schedule on-site visits
  • Participate in our daily 8AM Team Conference Call
  • Use the entire Microsoft Office Suite, including Teams and SharePoint
  • Work with your fellow team members to ensure 100% Customer Satisfaction

BONUS SKILLS, if you have them:

  • I.T. Work experience
  • Experience at a Managed Service Provider
  • Autotask, ConnectWise, or another Professional Services Automation/CRM experience

If this sounds like a perfect fit for you, we are excited to meet you. Please click below to apply or send your resume to hr@alpinebiz.com

Position Type: Full Time

Desktop Support Technician

We are seeking a multi-faceted individual who can provide desktop and network support for our clients, who are mostly small to mid-sized businesses. All of our clients have Microsoft environments and a few have some Apple technology, as well. As an IT Support Specialist at Alpine Business Systems, you must have strong communication skills to interact with all levels of professionals at our client sites. The ideal candidate has strong consulting and troubleshooting skills.*You will be working both at customer sites as well as remotely from our office headquarters. You must be willing to travel to client sites several days a week at times. Travel expenses will be reimbursed. The candidate must be able to diagnose and remediate hardware and software issues for desktops, laptops, servers, smart phones, printers, and other IT related issues. Candidates should have at least 3 years of experience troubleshooting issues on WIN XP, Windows 7 and 8, Win2003 and Win2008 servers, small business servers, Exchange, DNS, Active Directory, Microsoft Office Suites, network switches and routers, configuring and troubleshooting TCP/IP issues. 

Your Responsibilities will include:

  • Identifying and prioritizing the cases that are assigned to you depending upon severity, customer*s contract service level agreement and importance of the client.
  • Trouble shooting all types of computer and network related issues
  • Understanding your limits of knowledge and willingness to collaborate with team members to expedite the resolution for the client
  • Communicating to the client in an effective manner the resolutions for the issues

Position Type: Full Time

Senior Network Engineer

Your responsibilities will include high level VMWare implementations, Microsoft AD architecture and servers, as well as switches, routers, firewalls, smartphones, tablets, and our monitoring and management platforms. You will also work closely with our team of help desk technicians, serving as a leader and technical resource for them, when an issue is beyond their scope and level of expertise. The ideal Senior Network Engineer will have 4-5 years of high level Microsoft AD and server experience as well as experience with desktop support. You must be able to switch gears quickly between AD, servers, firewalls, desktops, etc. You must be able to work under pressure and to prioritize and multi-task. Your role will be to work closely with other Senior Engineers as a team, as well as our Tier 1 and 2 help desk consultants.

Position Type: Full Time

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